Who we are:

The Languages Company was set up in 2008 by Dr Lid King and works in support of a coherent approach to languages and multilingualism in our society. The Languages Company is engaged in a number of initiatives in support of language policy, teaching and learning. Read more about us here: https://languagescompany.com/about-us/

We are committed to maintaining the trust and confidence of our contacts and visitors to this website. We are committed to using our contact lists only to inform contacts of the Language Company’s activities and issues of language policy and practice on a non-commercial basis.

This privacy policy sets out how we collect data and how we keep it safe.

The Information We Collect:
This notice applies to all information collected or submitted on this website. On some pages requests are made for you to register to receive materials. The types of personal information collected on these pages are:

Name, Address, Email address, Phone number.

The Way We Use Information:
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Types of data we collect:

Cookies:

Like most websites we use cookies to deliver a personalised, responsive service to you.  Cookies also allow us to distinguish you from other users of our Website. You can refuse to accept cookies if you like, but if you do reject our cookies, it may mean that you are unable to access certain parts of our website.

What are Cookies?

Cookies are small pieces of information placed on your computer or other device (such as smartphone or tablet) by a web page server that is uniquely assigned to you as you browse websites.

These cookies are completely safe and secure and will never contain any sensitive information. We do not use cookies to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.  They are used only by us or the trusted partners we work with.

For more information about cookies, and how to disable cookies, visithttp://www.allaboutcookies.org.

Types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our Website. Without these cookies, interactive services such as shopping baskets cannot be provided.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you.

Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used

• PHPSESSID

Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookies used

• _ga
• _gid
• _gat

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  We can use cookies to monitor your browsing and purchasing behaviour, including information about pages viewed, products purchased and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.

Cookies may also be used to provide aggregated statistics on visitors to our websites and their browsing behaviour. This enables us to order the site to make customers journeys easier, and if necessary, make improvements. The data is aggregated and anonymised, which means we cannot identify you as an individual.

Disabling cookies

If you are not comfortable with the use of cookies on your computer, you may set your computer preferences to decline cookies. For instructions on how to change your cookie settings, please see the links below:

• For more information on Mozilla Firefox, click here
• For more information on Microsoft Internet Explorer click here
• For more information on Google chrome click here
• For more information on Safari, click here

Please note, in general our website may not operate properly if cookies are switched off, you may not be able to fully experience all the features of our online services.

Google Analytics:

When someone visits languagescompany.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can view Google Analytics’ privacy policy here: http://www.google.com/intl/en_ALL/policies/privacy/

Mailing Lists:

The Languages Company maintains contacts list of individuals and organisations with whom it has worked on language-related projects and initiatives. The information collected may include personal information such as name, email address, mailing address and organisation/job title; participation TLC projects and/or events; professional areas of interest/expertise; dietary requirements.

We may use this data to stay in touch about the Languages Company’s activities and news relevant to the language policy and practice and to your areas of expertise or interest; and to contact you if we need to obtain or provide information;  and to check our records periodically.

We sometimes use a third-party provider, MailChimp, to send a newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us on enquiries@languagescompany.com

Third Parties:

The Language Company’s policy is not to share personal information with other organisations. The only exception may be in cases where a third party is working with the Languages Company on a specific project, in which case data would only be used for the specific project in with the Languages Company is involved; and with our website maintenance provider, Jonathan Appleton, whose Privacy Policy is available at: https://jonappleton.com/privacy/

Access to your personal information:

You are entitled to view, amend, or delete any personal information that we hold about you. Email your request to us at enquiries@languagescompany.com

Changes to this privacy notice:

The Languages Company reviews its Privacy Policy periodically. The policy was last reviewed on 25 May 2018.